Privacy Policy
Effective Date: August 18, 2025
Introduction
Top Selling Property ("we", "us", or "our"), owned by ESSOTTO Private Limited, is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our Platform (website and mobile applications) and the choices you have with respect to your information. By accessing or using the Platform, you consent to the practices described in this Policy.
Company: ESSOTTO PRIVATE LIMITED • Address: Plot No.120, BMTC Complex, 18th Depo, EPIP Area, Near Vydehi Hospital, ITPL, Whitefield, Bangalore, Karnataka, India – 560066 • Email: Info@topsellingproperty.com • Phone: +91 85499 88888
1. Information We Collect
We collect information you provide (account, listings, identity documents when required, payments, communications), information collected automatically (usage, device, cookies, location, logs, app permissions, communication metadata), and information from third parties (social login, service partners you engage, public sources, other users). Do not submit sensitive data in public areas.
2. How We Use Your Information
We use data to provide and improve services, facilitate transactions and communication, send notifications and alerts (including marketing with consent), analyze usage, prevent fraud, ensure security, comply with law, and serve partner services you explicitly request. We may aggregate/anonymize data for analytics and research.
5. Your Rights and Choices
You may request access, correction, deletion, withdrawal of consent (e.g., marketing), manage sharing preferences, and control cookies. We verify identity and respond within legal timelines. Some rights may be limited by law.
6. Data Storage and Retention
Data is primarily stored and processed in India, with safeguards for any international processing by providers. Retention varies by type: account data retained while active (and reasonable period thereafter), transactional and legal records retained per law, analytics per provider policies, and backups per disaster recovery schedules. Data is deleted or anonymized when no longer needed.
7. How We Protect Your Information
We implement reasonable security practices including encryption in transit, access controls, firewalls, secure storage, audits/monitoring, staff training, and provider due diligence. No method is 100% secure; notify us promptly of any suspected unauthorized access.
8. Children's Privacy
Our Platform is not intended for users under 18. We do not knowingly collect data from minors without guardian supervision. Parents may contact us to remove information.
9. Changes to This Privacy Policy
We may update this Policy; material changes will be notified on the Platform and, where required, by email/in-app notice. Continued use after changes means acceptance.
10. Contact Us – Grievance Officer and Customer Support
Grievance Officer: Mr. Shankar Narayan • Email: Info@topsellingproperty.com • Phone: +91 85499 88888 • Address: ESSOTTO Private Limited, Plot No.120, BMTC Complex, 18th Depo, EPIP Area, Near Vydehi Hospital, ITPL, Whitefield, Bangalore, Karnataka, India – 560066 • Hours: Monday to Saturday, 9:00 AM to 7:00 PM (IST)
For general support: Email support@topsellingproperty.com
By using the Platform, you acknowledge that you have read, understood, and agree to this Privacy Policy.